The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to Basant Orchards Hospitality Private Limited, and the terms “You” / “Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, as amended from time to time. This Privacy Policy does not require any physical, electronic, or digital signature.
This Privacy Policy is a legally binding document between you and Basant Orchards Hospitality Private Limited. The terms of this Privacy Policy shall be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I Accept” tab, by using the website, or by other means) and will govern the relationship between you and Basant Orchards Hospitality Private Limited for your use of the website https://www.bichubuti.com/.
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of the Privacy Policy for collection, use, storage, and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us with your information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing, and transfer of any or all of your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.
User Information
To avail certain services on our Website, users may be required to provide certain information during the registration or checkout process, including but not limited to:
name, email address, gender, age, PIN code, payment details, password, occupation, interests, and other relevant information.
The information provided by users enables us to improve our Website and provide a more personalized and user-friendly experience.
All required information is service-dependent, and we may use such user information to maintain, protect, and improve our services, including customer support and the development of new services.
Information that is freely available in the public domain or disclosed under the Right to Information Act, 2005, or any other law in force, shall not be regarded as sensitive personal data.
Cookies
To enhance user experience, we may use cookies or similar electronic tools to collect information and assign each visitor a unique, random User Identification (User ID). This helps us understand individual user preferences and improve Website functionality.
Unless you voluntarily identify yourself (for example, through registration), we will not be able to identify you personally. Cookies do not access data from your hard drive. Some third-party advertisers may also place cookies on your browser, which we do not control.
Our servers automatically collect limited information, such as IP address, browser type, and visit duration, to help deliver web pages, analyze trends, measure traffic, and understand geographical user distribution.
Links to Other Websites
Our Website may contain links to third-party websites that are not under our control. This Privacy Policy applies only to https://www.bichubuti.com/. We are not responsible for the privacy practices or content of external websites.
Information Sharing
We do not share sensitive personal information with third parties without prior user consent, except in the following circumstances:
(a) When disclosure is required by law, court order, or government authority for verification of identity, prevention or investigation of offenses, including cyber incidents.
(b) When sharing information within our group companies, employees, or authorized service providers for processing on our behalf, provided such parties adhere to confidentiality and security obligations consistent with this Privacy Policy.
Information Security
We implement reasonable security practices and procedures to protect information from unauthorized access, alteration, disclosure, or destruction. These include internal audits, secure servers, firewalls, and access controls.
While we take strong precautions, no data transmission over the internet can be guaranteed as 100% secure. Users acknowledge and accept this inherent risk.
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any changes will be effective upon posting on the Website.
Grievance Redressal
Grievance Redressal Mechanism:
Any complaints, concerns, or grievances relating to content, data usage, or breach of this Privacy Policy may be addressed to the designated Grievance Officer.
Grievance Officer:
Mr. Surya Uday Minocha
Basant Orchards Hospitality Private Limited
Flat No 501, Tower 17, Sector 50,
The Close North Avenue, Gurugram,
Haryana – 122018, India
Email: care@bichubuti.com